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Add, Amend, Void RMA' s
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Automatic/Manual RMA #'s generation
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Invoice history verification (if item was purchased and when it was purchased)
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Automatic retrieval of VAM Invoice original price
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RMA Status tracking: Open, received, partially received, completed
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Ability to specify per item if return is for credit, repair, or replacement
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Individual or bulk processing of RMA Items
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Copy from old RMA' s
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All standard drill down functionality from VAM
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VAM Interface sharing
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Period Closing (it allows to purge old RMA' s and transfers closed RMA' s to history files
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Print RMA form with or without Return Label
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Open RMA summary report can be sorted by customer, RMA #, item
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Open RMA line item report same functionality as above
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RMA history reports by Item, Customer, RMA #
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Automatically create an Invoice/Credit from an RMA #
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When creating a Credit user can specify if item is going back into inventory or being discarded
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